2013 Tech 50：David Gledhill

随着新加坡银行领导人DBS在亚洲生长 - 超过200个市场的200多个分支机构 - 它依赖于David Gledhill的IT平台和5000件强大的劳动力，以确保顺利帆船。GLEDHILL知道地理位置，在该地区工作了二十多年，在JPMORGAN CHASE＆CO.在加入DBS银行的亚洲投资银行业务负责人，在2008年加入了37.3亿新加坡元（2950亿美元）的资产. The 51-year-old head of group technology and operations has spearheaded the installation of Infosys’ Finacle core banking software and a new wealth management system while investing in mobile services, infrastructure stability and security. “Our key IT priorities include building a robust platform, being nimble and more responsive to real needs that arise in real time, moving from being transaction-driven to information-focused and growing an innovative culture to enable our people to explore and develop new initiatives,” says Gledhill, who sits on DBS’s seven-member executive committee and is chairman of its Innovation Council. In the latter role the U.K. native is overseeing the bank’s efforts to use “analytics and big data to enhance the customer experience,” he says. “We are looking at leveraging voice analytics at the call center and optimizing the way we deliver service and send offers and promotions to customers.”